Who is responsible for your information?
Penstone Country Crafts and Hunting Whips are operated by David Thorne, 40 Highfield, Lapford, Crediton, Devon EX17 6PY. You can contact David at penstonecrafts@gmail.com or on 01363 83934.
What information do we use?
When you contact David by email or telephone, or enquire about a product, repair or commission, he may receive your name, contact details, order or commission information and anything else you choose to provide.
Why do we use it?
We use this information to respond to enquiries, provide quotations, manage orders and commissions, arrange deliveries and maintain business records. The relevant lawful bases may include taking steps towards or performing a contract, complying with legal obligations and legitimate interests in handling enquiries and managing the business. These are assessed according to the purpose.
Who receives it?
Information may be processed by service providers necessary for email, website hosting, delivery, payment handling or business administration. We do not sell customer information or use it for unrelated advertising.
Website visits and cookies
These websites are designed as simple information and photographic gallery sites. We do not intentionally use advertising trackers or non-essential analytics cookies. The website hosting service may process technical access and security logs, including IP addresses, to operate and protect the sites. If the site uses additional cookies or tracking in future, we will update this notice and seek consent where required.
How long is information kept?
We keep personal information only for as long as needed for enquiries, fulfilling orders, legitimate business records or applicable legal requirements. Old records are reviewed and disposed of when they are no longer needed.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict use of your information, and to object to certain processing. Contact David using the details above to discuss a request. You can also complain to the Information Commissioner's Office.
Other websites
Links to third-party websites are provided for convenience. Those websites have their own privacy practices.